- What is ShiftDesk?
- ShiftDesk is a workforce management platform built for UK small businesses. Plan shifts in day, week, or month views, manage leave, and organise work by project or location — without spreadsheets.
- Which industries does ShiftDesk work for?
- ShiftDesk is used by businesses in construction, hospitality, retail, care homes, logistics, cleaning, events, and landscaping — any UK small business that manages shift workers or field teams.
- Is ShiftDesk GDPR compliant?
- Yes. ShiftDesk is built for UK GDPR compliance. Employee data is stored in the UK/EU, sickness records are restricted to managers and owners, pay rate data is encrypted at rest, and employees have a right-to-erasure workflow. Full details are in our Privacy Policy.
- How long is the free trial?
- Every plan includes a 30-day free trial — no credit card required to sign up. You can add a card before your trial ends to keep access; if you add one during trial, you won't be charged until the trial ends. Full access to Planner, leave, projects, and team scheduling during the trial.
- Can employees see their own shifts?
- Today, owners and managers build and manage rotas in ShiftDesk. An employee self-service portal (view shifts, request leave from their own login) is in development — we will announce it when it is generally available.
- Does ShiftDesk support multiple locations or job sites?
- Yes. Add locations for physical sites and projects for job sites or routes. Shifts attach to projects, and the Planner can be filtered to one project at a time. Each project has its own workspace and calendar.
- What payroll formats does ShiftDesk export?
- Payroll CSV export with manager sign-off is on the roadmap. Today you can plan shifts, track leave, and run your team from Planner, Projects, and Team — export will be added in a future release.
- What are the pricing plans?
- ShiftDesk has four plans: Starter (up to 10 employees, £290/year or £29/month), Growth (up to 25, £590/year or £59/month), Pro (up to 50, £990/year or £99/month), and Enterprise (50+, custom). Annual billing saves about 17%. All plans include a 30-day free trial with no card required to sign up.